Unpaid self-serve accounts are downgraded to Free after a 5-day grace period
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- If an automatic payment fails and is not resolved within the 5-day grace period, the account is downgraded to the Free plan; paid services must be re-subscribed individually.
- Applies when
- A card payment fails.
- Applies to
- Self-serve accounts.
- Related metrics
- Related programs