Business plan Service Credits are capped at one month of fees per year
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Business plan SLA Service Credits may not exceed one month of fees in any 12-month period and are calculated on monthly recurring fees only.
- Applies when
- Claiming credits for an outage.
- Applies to
- Business plan domains.
- Related metrics
- Related programs