Email Security counts licensed user accounts, not shared mailboxes
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Managing Email Security Licenses: each user account with a Microsoft, Google or other licence to a protected SaaS application consumes a licence; group mailboxes, unlicensed shared mailboxes and aliases are protected but not counted; licensed shared mailboxes consume a licence; Teams-only users must be licensed even though they do not show as consuming.
- Applies when
- Reconciling Email Security quantities with Microsoft 365 or Google Workspace licences.
- Applies to
- Email Security (formerly Harmony Email & Collaboration).
- Related metrics