Support requires a valid maintenance contract
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Customer Support Guide: BeyondTrust products must be covered by a valid maintenance contract to receive support; services include online, email and phone access, the knowledge base and new releases/maintenance updates.
- Applies when
- Requesting technical support or updates.
- Applies to
- All BeyondTrust products
- Related programs