Remote Support licensed per active representative, not per remote system
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Jump Client guide: Remote Support is licensed per active representative and not per remote system; Jump Clients are not limited by system but by appliance hardware (read together with the 150 Jump Client ratio on the EoS & EoL page).
- Applies when
- Sizing Remote Support against the number of supported devices.
- Applies to
- Remote Support
- Related metrics