Replacing a technician in the same billing cycle is charged unless the old one is deactivated first
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Removing a technician from the subscription and adding a new one in the same billing cycle incurs a charge for the additional technician; deactivating the departing technician before adding the new one avoids it. (Help Center article last edited 2026-09-01; as published on 2026-09-27)
- Applies when
- Staff turnover among technicians.
- Applies to
- All Atera plans.
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