A second concurrent technician requires an additional license
Catalog row in Vendor License Rules · Cited
- Kind
- Concurrency
- Statement
- Logging into Atera from two locations with the same user ID triggers an upgrade message and closes the older remote session; more than one concurrent technician requires an additional user licence. (Help Center article last edited 2023-03-29; as published on 2026-09-27)
- Applies when
- Two people work at the same time on one login.
- Applies to
- All Atera plans.
- Related metrics