Fees are non-cancelable and non-refundable
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Subscriber Terms §4.1: undisputed amounts are due within 30 days of invoice and are non-cancelable and non-refundable unless the Agreement provides otherwise; the pricing FAQ states that Asana does not offer refunds and that cancelled plans keep paid features to the end of the period. (effective 2026-09-16)
- Applies when
- Invoicing and cancellation
- Applies to
- All Subscriptions
- Related programs