Hosted Services availability target is 98% per quarter
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Section 4(a): Aptean makes reasonable efforts to provide 98% production service availability measured quarterly, excluding Customer Error Incidents, Force Majeure and Internet Disruptions. (effective 2023-02-27)
- Applies when
- Measured on a quarterly basis
- Applies to
- Hosted Services
- Related programs