Hosted Services availability target is 98% per quarter
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Licensor shall make reasonable efforts to provide production environment service availability of ninety-eight (98%) measured on a quarterly basis (“Service Availability”) not including: (i) Customer Error Incidents; (ii) Force Majeure (as defined in the Agreement); and (iii) Internet Disruptions."
- Locator
- Hosted Services Terms section 4(a)
- Applies to
- Hosted Services availability target is 98% per quarter
- Supports rules
- Related programs
- Sources