LICENSEWARE
Aptean Rule

AIaaS availability target is 99.9% per month

Catalog row in Vendor License Rules · Cited

Kind
Support
Statement
Section 1: Aptean provides at least 99.9% production availability measured monthly, excluding Excluded Downtime such as scheduled and emergency maintenance, Customer Error Incidents and force majeure. (effective 2026-02-13)
Applies when
Measured monthly from the date the service is live in production
Applies to
Aptean AppCentral platform
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