Service credits require compliance with contracted usage limits
Catalog row in Vendor License Rules · Cited
- Kind
- Service levels
- Statement
- SaaS specifications Exhibit A: to be eligible for a credit the customer must comply with the Agreement, including contracted limits such as Active User Capacity and storage quota, and operate the current software version.
- Applies when
- Customer claims a service credit
- Applies to
- Blackboard Learn SaaS
- Related programs