Pooled minutes equal 4,000 times licences purchased
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Pooled minutes equal 4,000 times the number of Engage and Contact Center licences purchased, each minute of inbound or outbound call time, including callbacks, uses one pooled minute, and usage above the pool is billed.
- Applies when
- Calculating the monthly pool
- Applies to
- 8x8 Engage and 8x8 Contact Center
- Related metrics
- Related programs