LICENSEWARE
8x8 Rule

Calls billed in one-minute increments rounded up

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
8x8 calculates call durations from data recorded in one-minute increments, rounding up partial minutes, and unanswered outbound calls may still incur charges.
Applies when
Reconciling call charges
Applies to
8x8 UCaaS and CCaaS
Related metrics
Esc