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8x8 Metric

Metered call minute

Catalog row in Vendor License Metrics · Cited

Unit
Minute (rounded up)
Definition
Usage page: "8x8 calculates call durations based on data it records in one-minute increments (rounding up partial minutes)." Unanswered outbound calls may still incur charges.
Counting rules
Metered calls are charged at the rate in the Order or, if unspecified, the then-current rate for the destination in the 8x8 Rate Card Tool. Inbound calls to non-toll-free UCaaS numbers are not currently charged; toll-free inbound minutes are charged to the number owner.
Floors / minimums
None stated.
Applies to products
  • 8x8 X Series
  • 8x8 Work
Product category
Esc