True Up
Catalog row in Vendor License Programs · Cited
- Kind
- Audit
- Term
- Any time during the Subscription Term
- Definition
- Terms of Service §5(e): Workato "may conduct usage analysis on the actual product feature quantities used by the Account Holder against the total quantities purchased by Account Holder (the “ True Up ”) at any time during the Subscription Term".
- Commercial rules
- Excess usage must be bought as additional capacity on a new Order Form, coterminous with the existing one and payable net 30. Under the Self-Service Addendum Workato may instead upgrade the plan and charge automatically, or temporarily suspend use.
- Applies to
- All product feature quantities on an Order Form (credits, seats, add-ons)
- Related metrics