Migration support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Until removal; true-up licences 12 months
- Definition
- LMS FAQ: "When you transition from Trellix to a competitor, your support needs to be kept current until the product line has been completely removed from the environment."
- Commercial rules
- Support covers all nodes and users still running the product during the transition. Licences added after a true-up review are sold with a 12-month support term and cannot be sold with a shorter term.
- Applies to
- Customers leaving Trellix products.
- Related metrics