Enterprise Supplemental Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Purchased support term (e.g., 6 months)
- Definition
- Supplemental Support Terms s.1.1: Tanium provides a Tanium enterprise support resource ("ESR") during the purchased term for deployment, migration, project and reporting tasks.
- Commercial rules
- Priced at then-current list or negotiated price. Term starts at the earlier of environment access or 30 days from order. Days bought per week or per month expire at the end of each period and do not roll over. The ESR takes no action without customer approval.
- Applies to
- Any Tanium licence agreement.