Enhanced Technical Support
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Purchased support term (e.g., 12 months)
- Definition
- Supplemental Support Terms s.2.1: technical support engineering assistance supplementing standard support, with an assigned resource overseeing most Severity 3 cases.
- Commercial rules
- English only; monthly case reports; term per Schedule or Quote (e.g., 12 months).
- Applies to
- Any Tanium licence agreement.