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Redgate Software Program

Redgate Support Package

Catalog row in Vendor License Programs · Cited

Kind
Support and maintenance
Term
Initial Support Term, then 12-month Renewal Terms
Aliases
Support and upgrades; maintenance
Definition
Master Perpetual EULA §11: "the support and upgrade package purchased by You for the Licensed Software as described here: https://www.red-gate.com/support/policy".
Commercial rules
Without a Support Package there is no entitlement to support, updates, upgrades or new releases (§5.4). The package renews automatically for 12 months unless either party gives 30 days’ written notice (§7.2). If it lapses, the licence remains but the product stays at its version (How Redgate tools are licensed).
Applies to
Redgate perpetual Licensed Software.
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