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Rapid7 Program

True-Up and True-Forward (terms before 2025-10-24)

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Kind
True-up
Term
Remainder of the current Term.
Aliases
True-Up; True-Forward
Definition
General Terms and Conditions (pre-2025-10-24) Schedule B §3.1: excess usage invoiced "at Rapid7’s then current list rates, or as otherwise set forth on the Ordering Document (“True-Up”)"; for Cloud-Hosted Software the customer may move up to the next Volume Limitations tier for the rest of the Term ("True-Forward").
Commercial rules
If the customer does not select True-Forward for a Cloud-Hosted Software overage, True-Up applies thirty days after the Notice Period. The current MSSA (from 2025-10-24) replaces this with a single mechanism: excess usage invoiced at then-current list rates for the applicable tier, prorated for the remainder of the Term.
Applies to
Purchases made before 2025-10-24 under the archived General Terms and Conditions.
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