Software Support (Preferred Support)
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- Support Term
- Definition
- Software Support and Maintenance Terms §1.12: "Software Support means the standard maintenance and/or support (also referred to as \"Preferred Support\") to be provided by N-able".
- Commercial rules
- Online, telephone and chat support 24x7; Releases from the customer portal; support only for the current and previous three Releases; SLOs are targets and not guaranteed.
- Applies to
- All N-able Software