Initial Purchase refund period
Catalog row in Vendor License Programs · Cited
- Kind
- Trial
- Term
- 30 days from the Initial Purchase
- Definition
- ToS §9.1: a Customer not satisfied with its first purchase may terminate it by written notice within 30 days and receive a pro rata refund of unexpired prepaid Fees, excluding Usage Based Offerings.
- Commercial rules
- Does not apply to additional purchases, upgrades, modifications or renewals, even within the 30 days. After the Refund Period Fees are non-refundable and non-cancellable.
- Applies to
- First purchase of the Services