ThreatDown Managed Services (MDR and MTH)
Catalog row in Vendor License Programs · Cited
- Kind
- Managed service
- Term
- Sales Order Form term, default one year; no auto-renewal unless opted in
- Definition
- ThreatDown Managed Services Agreement s.4(a): "The Managed Services require an active subscription to Company Endpoint Detection & Response (“EDR”) software on all your endpoints."
- Commercial rules
- Quoted and sold only for all endpoints; added endpoints are paid for the rest of the term; removing endpoints gives no credit. Auto-renewal is opt-in, at the same term and price unless 60 days' notice of a price change. MSPs bind their end customers.
- Applies to
- ThreatDown MDR, MDR Plus and Managed Threat Hunting, direct or via MSPs.
- Related metrics