Infor CareFor Success
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Aliases
- CareFor Success Professional; CareFor Success Enterprise
- Definition
- Infor's flagship support plans, offered as Infor CareFor Success Professional and Infor CareFor Success Enterprise.
- Commercial rules
- Professional: live case triage and priority queuing, guided journeys, self-assessments. Enterprise adds 24-hour special event support, an assigned success manager and support advocate, release readiness and risk scans. The SLA sets response targets per plan alongside the Infor Premium Support Plan.
- Applies to
- Infor cloud customers.