True Forward
Catalog row in Vendor License Programs · Cited
- Kind
- Overage reconciliation
- Term
- Rolling three-month average
- Aliases
- True-forward
- Definition
- Infoblox process that addresses sustained token overage by adjusting the subscription going forward instead of disabling the service. Pricing page: "There are no back charges for past overages."
- Commercial rules
- Triggered when the rolling three-month average for any token type exceeds purchased tokens. The Infoblox Portal notifies the user and the account team, who right-size tokens and amend the contract midterm or at renewal. The Addendum separately provides Quarterly Reviews and an additional-order obligation.
- Applies to
- Dossier, Infoblox IQ for Threat Defense, Infoblox Threat Defense, Infoblox Universal DDI, NIOS-X, NIOS-X as a Service, Universal Asset Insights, Universal DDI Management
Evidence 6
"Compliance is based on a rolling three-month average."
"Essential functionality will not be disabled when you cross a threshold."
"There is no hard enforcement that suddenly blocks DNS security when you cross a threshold."
"If Customer does not do so, then upon Infoblox’s request Customer will promptly execute an Order for additional Tokens to cover the excess."
"A rolling three‑month average of those monthly high‑water marks is then compared to the number of tokens you have licensed for that token type."
"Amend the contract (midterm) or adjust at renewal, depending on timing"
Source Documents 3
- Infoblox Universal DDI Tokens: Customer FAQsProduct guide · retrieved 2026-10-12
- Infoblox Threat Defense Tokens: Customer FAQsProduct guide · retrieved 2026-10-12
- Infoblox Universal DDI Addendum to MCAProduct terms · retrieved 2026-10-12