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Genesys Program

Genesys Engage usage reporting (License Reporting Manager)

Catalog row in Vendor License Programs · Cited

Kind
Usage policy
Term
Daily collection
Definition
Usage reporting from Genesys Engage 8.5 expressed in the sellable items the customer purchased.
Commercial rules
Deployment and use of License Reporting Manager is mandatory in 8.5; customers must provide usage reports on request; the guide states LRM is no longer supported and will enter End of Life when Billing Data Server is available.
Applies to
Genesys Engage on-premises 8.5
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