Genesys Evidence

License Reporting Manager use is mandatory in Engage 8.5

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: “In 8.5, deployment and use of LRM (including ICON and GAX) is mandatory.”
Locator: Mandatory Installation and Use in 8.5
Applies to: License Reporting Manager use is mandatory in Engage 8.5
Supports rules: License Reporting Manager use is mandatory in Engage 8.5
Related metrics: Genesys Engage technical licence
Related programs: Genesys Engage usage reporting (License Reporting Manager)
Sources: Genesys Licensing Guide (8.5.x PDF)