AI Experience token prepay and overage
Catalog row in Vendor License Programs · Cited
- Kind
- Add-on entitlement
- Term
- Monthly renewal of tokens; no carry over
- Definition
- Organisations may prepay AI Experience tokens monthly or annually, or pay overage per token in arrears above the free allocation.
- Commercial rules
- Prepaid tokens appear on the invoice at the Services Order rate; usage-based overage appears as an averaged rate across all tokens consumed; deprecated AI Experience bundles are removed at renewal.
- Applies to
- Organisations using Genesys Cloud AI Experience features
- Related metrics