Collaborative Enterprise Support
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- Contract term on the order
- Aliases
- Co-Standard; Co-Premium; Co-Elite
- Definition
- Support Programs page: "Local experts, backed by Check Point, who understand your specific needs and speak your language." Levels Co-Standard, Co-Premium, Co-Elite and Diamond.
- Commercial rules
- Partner provides first-line support; RMA determination is made by the partner. The licence agreements state Check Point is not responsible for the acts or omissions of the support partner.
- Applies to
- Check Point products supported through a certified partner.