Generative search
Catalog row in Vendor License Metrics · Cited
- Unit
- Search
- Definition
- Service-Specific Terms: "All Zendesk Suite and Guide plans include up to 100,000 eligible Generative Searches per month."
- Counting rules
- Each eligible AI-summarised help center search counts. Customers exceeding 100,000 per month can buy the Generative Search Extender add-on.
- Floors / minimums
- 100,000 per month included in Suite and Guide plans.
- Applies to products
- Zendesk Suite
- Zendesk Knowledge (Guide)