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Zendesk Rule

Generative Search: 100,000 per month, then the Extender add-on

Catalog row in Vendor License Rules · Cited

Kind
Usage limit
Statement
All Suite and Guide plans include up to 100,000 eligible Generative Searches per month; customers exceeding that can buy the Generative Search Extender add-on.
Applies when
Help centers with AI search summaries.
Applies to
Zendesk Suite and Knowledge (Guide).
Related metrics
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