Work Management case licence category
Catalog row in Vendor License Metrics · Cited
- Unit
- Case Type licence category
- Aliases
- Work Management
- Definition
- Licence category for a Case that routes and tracks work among people or systems for processing in other transaction systems, and that customers can submit and update over the web.
- Counting rules
- Example: a new order routed to an order processing centre and processed in another system.
- Floors / minimums
- Set by the licence agreement.
- Applies to products
- Pega Platform
- Related metrics
- Product category