Work Management routes and tracks work for processing elsewhere
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- "To communicate that the Case routes and tracks work among people or systems, for processing and completion in other transaction systems, and that the Case can be augmented with data from other transaction systems and that customers can submit and update the Case over the web, select Work Management."
- Locator
- Selecting a license category for a Case Type
- Applies to
- Work Management routes and tracks work for processing elsewhere
- Related metrics