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Matrix42 Metric

Transaction

Catalog row in Vendor License Metrics · Cited

Unit
API request
Aliases
API request; REST API call
Definition
Supplementary Terms concerning Products (2026-07-01): "A "Transaction" shall mean an individual API request such as GET, PUT, POST, DELETE or PATCH made to the REST API service of Matrix42 solution."
Counting rules
Each individual REST API request counts as one Transaction. Transactions included in a User License are governed by the Fair-Usage-Policy described in the Service Description; exceeding it allows Matrix42 to invoice the next Tier from the day the limit was exceeded until the end of the License Term.
Floors / minimums
Fair-Usage-Policy thresholds are set in the Service Description (not public).
Applies to products
  • Matrix42 Enterprise Service Management
  • Matrix42 IT Service Management
  • Matrix42 IT Asset Management
  • Matrix42 Software Asset Management
Related metrics
Esc