Help desk technician (ADManager Plus)
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Help desk user pack; technician license
- Definition
- ADManager Plus licensing FAQ: "In ADManager Plus, the technician license is named. A technician license will be consumed when a user account is configured in the product."
- Counting rules
- Technicians are named users to whom administrators delegate management tasks. Each licence includes an administrator account by default; a single administrator who delegates nothing needs no technician pack.
- Floors / minimums
- Price list slabs of 2, 5, 10 and 20 technicians per domain; custom quotes between slabs.
- Applies to products
- ADManager Plus
- Applies to editions
- Standard
- Professional
- Product category