Data storage gigabyte
Catalog row in Vendor License Metrics · Cited
- Unit
- Gigabyte
- Aliases
- Data storage
- Definition
- Gigabyte of policy-based recordings, digital transcripts, screen recordings and historical execution data held in Genesys Cloud.
- Counting rules
- Archived recordings, ad hoc user recordings, collaborate chats, voicemails and transcripts of policy-based call recordings are excluded. Allocation per billable user ranges from 0.08 to 55.25 GB.
- Floors / minimums
- Allocation pooled per organisation per month.
- Applies to products
- Genesys Cloud CX
- Product category