BYOC Cloud minute
Catalog row in Vendor License Metrics · Cited
- Unit
- Minute
- Aliases
- BYOC Cloud
- Definition
- Minute of a call that traverses a Bring Your Own Carrier Cloud trunk.
- Counting rules
- Billing begins when the call is answered by the called party or an automated system and continues until disconnect; measured in 1/10 minute (6 second) intervals rounded up. Fair use is 49 to 6,500 minutes per user per month depending on tier and licence type.
- Floors / minimums
- Allocation pooled across billable users; no carry over.
- Applies to products
- Genesys Cloud CX
- Product category