BYO SMS message
Catalog row in Vendor License Metrics · Cited
- Unit
- Message
- Aliases
- BYO SMS
- Definition
- SMS or MMS message sent or received when the customer brings its own SMS service.
- Counting rules
- Each SMS segment counts separately (160 GSM or 70 Unicode characters); each MMS image counts as a message.
- Floors / minimums
- Allocation 300 to 700 messages per user per month on CX 1 with Digital Add-on, CX 2, CX 3 and Digital tiers.
- Applies to products
- Genesys Cloud CX
- Product category