API on-demand request
Catalog row in Vendor License Metrics · Cited
- Unit
- API request
- Aliases
- API on demand
- Definition
- API request to Genesys Cloud that requires API authorisation.
- Counting rules
- Requests generated by Genesys Cloud for internal authentication, and requests from consumer-facing digital engagement clients (web messaging, co-browsing, knowledge search), are not billable.
- Floors / minimums
- Allocation ranges from 735 to 234,000 requests per user per month depending on tier and licence type.
- Applies to products
- Genesys Cloud CX
- Product category