LICENSEWARE
e2open Metric

User

Catalog row in Vendor License Metrics · Cited

Unit
User (natural person or approved automated system)
Aliases
Authorized User; Permitted User
Definition
Service Terms section 1: "User means any individual natural person or approved automated system (commonly called a bot) granted access through a unique user ID, issued by Customer for access and/or use of the Subscription Services."
Counting rules
Each User needs a unique user ID issued by the customer; the customer must not let Users share IDs and passwords (section 2.2). An automated system counts as a User only if e2open has approved it (section 2.1.1). The Service Terms set no number of Users; quantities, duration and applicable use are stated on the Order Form.
Floors / minimums
None in the Service Terms; quantities are set on the Order Form.
Applies to products
  • e2open subscription services
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