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e2open Program

Optional Inter-site Disaster Recovery

Catalog row in Vendor License Programs · Cited

Kind
Add-on subscription
Term
Order Form term
Definition
Service Level Guidance section 4: a customer "may (where available) subscribe to inter-site disaster recovery" with a secondary data center, RTO and RPO targets and an annual test.
Commercial rules
Offered as the optional line LI-SL-APP-DR with RTO 4 hours and RPO 4 hours. Standard service has no secondary data center and best-effort RTO.
Applies to
e2open subscription services, where available
Related metrics
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