Transaction License (TR)
Catalog row in Vendor License Metrics · Cited
- Unit
- Transaction per time period
- Aliases
- TR; Transaction
- Definition
- "End User may use the Software up to the number of Transactions as specified during a specified time period and as indicated in the order, Documentation, or as authorized by Avaya in writing."
- Counting rules
- Count Transactions in the stated period (for example per hour, day or month). Avaya gives as examples each greeting played or message waiting enabled, each personalized promotion, each callback operation, each live agent or web chat session and each call routed or redirected. The Transaction count may not be exceeded without Avaya's consent and an additional fee.
- Floors / minimums
- As stated on the order.
- Applies to products
- Transaction-priced contact center components (callback, chat, routing)
- Related metrics
- Product category