Unique billable user
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Unique billable user (Guard Standard); Guard Standard billable user; Atlassian Guard Standard unique billable user; formerly Atlassian Access
- Definition
- "Atlassian Guard Standard (formerly known as Atlassian Access)." "A billable account is any managed account and external user that has access to Jira, Confluence, Bitbucket, Jira Service Management (agents only), or Trello." "No matter how many apps or sites a user has access to, they are counted as a single unique billable user."
- Counting rules
- Counted once org-wide. Monthly progressive per unique user; annual tier-based. "No matter how many apps or sites a user has access to, they are counted as a single unique billable user." Exclude non-billable authentication/external-user policy members; exclude users already covered by Cloud Enterprise (Guard Standard included); portal-only JSM customers not billable; sandbox access still counts. Access is the former product name, not a separate meter.
- Floors / minimums
- Academic/Community: Guard is 100% off list (purchase FAQ). No numeric floor on the licensing FAQ.
- Applies to products
- Atlassian Guard Standard
- Product category