Unique billable user (Guard / Collections)
Catalog row in Vendor License Evidence · Cited
- Kind
- FAQ excerpt
- Excerpt
- Guard: billed by the total number of unique users accessing any of the Atlassian Guard Standard supported apps (Jira, Confluence, Bitbucket, Jira Service Management Agents, Trello). No matter how many apps or sites a user has access to, they are a counted a single unique billable user; you'll only pay once per user. Only JSM agents handling tickets are billable; portal-only customers are not. Collections: You'll be billed based on the total number of unique users across all individual apps; when calculating unique billable users, we will only count a user once, even if the user has access to multiple apps in the collection.
- Locator
- Guard unique billable + Collections unique users
- Applies to
- Atlassian Guard Standard/Premium; Atlassian Collections
- Aliases
- unique billable; Guard; Collections
- Related metrics