Support response times depend on plan
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Standard 8:00 am to 5:00 pm during Business Hours** (Mon-Fri) 4 Business Hours 8 Business Hours 4 Business Days 7 Business Days Premier and Premium 6:00 am to 6:00 pm during Business Hours** (Mon-Fri) 2 Business Hours 4 Business Hours 3 Business Days 5 Business Days Enterprise 24 X 7 X 365 1 hour 4 hours 2 Business Days 3 Business Days"
- Locator
- Terms of Service Exhibit A §(b) Response Time
- Applies to
- Support response times depend on plan
- Supports rules
- Related programs
- Sources