Enterprise SLA credits capped at 50 percent
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "The maximum aggregate number of Credits issued by us to you for all Unscheduled Downtime in a single billing month will not exceed 50% of the amount due from you for the Services for the applicable month."
- Locator
- Enterprise SLA section 3
- Applies to
- Enterprise SLA credits capped at 50 percent
- Supports rules
- Related programs