Veeam Evidence

No refund on downgrades

Catalog row in Vendor License Evidence · Cited

Kind: Quote
Excerpt: Veeam does not refund the difference in price for downgrades.
Locator: Licensing Policy v19 §1.7 Downgrades
Applies to: All Veeam offerings, product editions and support levels.
Supports rules: Upgrades and downgrades require current Support and Maintenance; no refunds on downgrade
Related programs: Veeam Universal License subscription
Sources: Veeam End User Software Licensing Policy (v19, June 2026)