Tyler Technologies Evidence

SLA credits only for consecutive months

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Credits are only payable when Actual Attainment results in eligibility for credits in consecutive months and only for such consecutive months."
Locator: SaaS Agreement Exhibit C section III(c)
Applies to: SLA credits only for consecutive months
Supports rules: SLA credits only for consecutive months
Related programs: Client Relief (SaaS SLA credits)
Sources: Tyler Software as a Service Agreement (Public Administration Group clients)