Snowflake Evidence

Support Policy Table 4 Service Level Credit calculation

Catalog row in Vendor License Evidence · Cited

Kind: Quote
Excerpt: Under 99.0% but greater than or equal to 95.0% 1% 3 x Average Daily Snowflake Credits Under 95.0% 1% 7 x Average Daily Snowflake Credits
Locator: Support Policy Table 4
Applies to: Support Policy Table 4 Service Level Credit calculation
Supports rules: Service Level Credits: 1x to 7x Average Daily Snowflake Credits, request within 21 days
Related metrics: Platform Credit
Sources: Support Policy and Service Level Agreement